Steven Klopfer

Managing Director | Chicago

As a partner with Banister International, Steve brings substantial consulting and executive experience from the Healthcare, Financial Services, and Business Services sectors. Over the last 20+ years, he has successfully recruited executive and C-suite leaders in the areas of operations, marketing, sales, product development, finance, human resources, and information technology.

Prior to joining Banister, Steve worked as the Senior Vice President & Chief People Officer at Press Ganey Associates, a leading provider of healthcare performance improvement insights and consulting.  In this position, Steve oversaw all aspects of the HR function.  Early in his career with Press Ganey, Steve led the transition from a publicly traded to private-equity owned portfolio company.  He worked closely with senior leadership to ensure all aspects of the talent agenda supported critical business needs during the transition, which led to nearly a 40% revenue increase and 30% employee growth rate during his tenure with the company.  In addition, Steve implemented a wide range of world-class solutions while at Press Ganey, including the roll out of an end-to-end HR technology solution, development of an M&A playbook, and creation of a full lifecycle talent management platform.  This culminated in Press Ganey being recognized as one of the “Top 150 Best Places to Work in Healthcare” by Becker’s Healthcare.

Prior to his time at Press Ganey, Steve served as Vice President of Human Resources at Accretive Health (now R1 Revenue Cycle). While at Accretive, he was responsible for driving HR strategy, while simultaneously leading the talent, compensation and HRIS centers of excellence. During this time, Steve partnered with leadership on changing the overall business model and restructuring the compensation plan, as well as leading a series of reorganizations that helped the company better maneuver through  a dynamic legal and commercial environment.

Before joining Accretive, Steve worked in executive HR business partner roles within financial services at American Express and Standard & Poors’ in addition to recruiting and generalist positions at The McGraw-Hill Companies.  Prior to his corporate career, Steve worked for Waveland International, a boutique executive search firm with offices in NY and Chicago.

Steve earned a B.S. from Union College and an M.Ed from Springfield College (MA).  He enjoys running, playing golf, cooking and coaching his kids’ teams in baseball and soccer.  He currently lives in Deerfield, Illinois.